Weather & Cancellation Policy
We want your beach day to be perfect. Here's how we handle weather and cancellations.
Weather Policy
Your safety is our priority. We monitor weather conditions closely.
High Winds: If sustained winds exceed 20 mph, we may need to modify or delay your setup. Canopies and umbrellas may be unsafe in high winds.
Lightning & Storms: If there's active lightning or a severe weather warning, we will contact you to reschedule. This is non-negotiable for safety.
Communication: We'll contact you via your preferred method as soon as possible if weather impacts your reservation—usually 1-2 hours before setup time.
Cancellation Policy
We understand plans change. Here's our cancellation policy.
48+ hours before setup
Full refund
24-48 hours before setup
50% refund OR full credit toward future booking
Less than 24 hours before setup
No refund (credit may be offered at our discretion)
Weather-related cancellations
Always fully refundable or reschedulable at no charge
Refund Process
We aim to process refunds quickly and fairly.
- 1Refunds are processed within 3-5 business days
- 2Refunds go back to the original payment method
- 3Credits are valid for 12 months from issue date
- 4For questions about refunds, contact us at (941) 555-EASE
Beach Rules & Regulations
Each beach has specific rules about equipment placement. We're familiar with all local regulations and ensure your setup complies. This includes:
- • Respecting sea turtle nesting zones and beach access paths
- • Following canopy and umbrella restrictions on certain beaches
- • Adhering to quiet hours and noise ordinances
- • Leaving no trace—we remove all equipment and debris
Questions about our policies? We're happy to help.